Please ensure that your application is the latest version available from the App Store. If there is an update available, the "Update" button will appear.
If you still cannot update the application, please try the following.

【Check Your Connection】
Without a stable connection, the update cannot be installed.
Please try again under a stable connection.


【Check Your Storage Space】
If there is no free space on your device, the update cannot be installed.

Please try again after freeing up space on your device.

【Clear the App Store Cache】

Ver 8.0 and above
�@On your device, double tap the Home button, or swipe up from the bottom of the screen.
�ASwipe right until you find the App Store application.
�BSwipe upwards over the application to close it.

※Please be careful not to accidentally uninstall the game when clearing the cache.
Please keep note of your Transfer ID and password.

※Please note that updates in the App Store may be available at a different time than reported depending on your device.

It may take some time for purchased G to appear on your account.
If it does not show up after a while, please try the following.

・Restart Animal Boyfriend
・Clear your device's app cache
・Restart your device

※Please be careful not to accidentally uninstall the game when clearing the cache.

If your purchased G does not appear after doing the above, please submit an inquiry including the following information.

・Image of a payment screen (a screenshot of your purchase confirmation email, or an unedited photo of your iTunes purchase history)
・Date and time of purchase
・Type of points purchased
・Error message (if an error message was displayed)
・ Other details/points of interest

Please refer to Apple Support for instructions on how to access your purchase history.