Please ensure that your application is the latest version available from the Google Play Store. If there is an update available, the "Update" button will appear.
If you still cannot update the app, please try the following.

【Check Your Connection】
Without a stable connection, the update cannot be installed.
Please try again under a stable connection.

【Check Your Storage Space】
If there is no free space on your device/external memory, the update cannot be installed.
Please try again after freeing up space on your device.

【Clear the Google Play Store Cache】
�@Open your device's app settings
�ASelect Google Play Store
�BSelect Storage > Clear Cache> Clear data

※Method may differ between devices.
※Please be careful not to accidentally uninstall the game when clearing the cache.

Please keep note of your Transfer ID and password.

※Please note that updates in the Google Play Store may be available at a different time than reported depending on your device.

It may take some time for purchased G to appear on your account.
If it does not show up after a while, please try the following.

・Restart Animal Boyfriend
・Restart your device
・Clear your device's app cache
�@Open your device's app settings
�ASelect Animal Boyfriend
�BClear the cache

※Method may differ between devices.
※Please be careful not to accidentally uninstall the game when clearing the cache.
If your purchased G does not appear after doing the above, please submit an inquiry including the following information.

・Google Play Order Number (17-digit number)
The number will begin with GPA and be followed by a 17 digit number. ※Order Number (Ex.): GPA.xxxx-xxxx-xxxx-xxxxx

・Date and time of purchase
・Type of points purchased
・Error message (if an error message was displayed)
・Other details/points of interest

Order Numbers can be checked via your email inbox after purchase.
If you cannot find this confirmation email, you can also check it via your Google Wallet.
Please refer to the official Google website for instructions on how to access your purchase history.